Privacy Policy

Last updated: 6 October 2026

Who we are and our role as data controller

showpointnu operates this website as a commercial service provider specialising in professional video operation, live signal management, content distribution, camera work and the creation of reliable high-quality feeds for news programmes and television broadcasting. We act as the data controller for personal data processed through this site and in the course of providing our services to clients in the United Kingdom. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom and you may contact us using the details published on our Contacts page or by writing to [email protected].

Scope of this notice

This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, submit enquiries through the contact form, request quotations or otherwise interact with us in connection with our media-feed services. It applies to visitors, prospective clients, suppliers and any other individuals whose personal data we process in the United Kingdom.

Categories of personal data we collect and their sources

We obtain personal data directly from you when you complete our contact form or correspond with us. The categories include identification information such as your name, professional role and organisation; contact details including email address and telephone number; technical data such as IP address, browser type and device identifiers collected automatically; and usage information relating to pages visited and interactions with our service descriptions. We do not collect special-category data unless you voluntarily provide it in a message to us.

Purposes of processing and the legal bases we rely on

We process personal data for the following purposes, each with its own legal basis under UK GDPR and the Data Protection Act 2018: to respond to enquiries and provide quotations (legitimate interests and, where applicable, contract); to manage client relationships and deliver our video-feed and broadcasting services (contract); to improve website functionality and user experience (legitimate interests); to comply with legal obligations such as record-keeping and tax requirements (legal obligation); and, where you have given consent, to send occasional service updates (consent). Each purpose is explained in plain terms so you can understand exactly why your data is needed.

Whether providing data is obligatory and the consequences of refusal

Supplying contact details through our form is voluntary, yet certain fields are necessary for us to respond to your request. If you choose not to provide required information we may be unable to answer your enquiry or progress a commercial discussion. You remain free to browse the majority of the site without submitting any personal data.

Cookies and similar technologies

We use essential cookies to ensure the site functions correctly and non-essential cookies only after you have given consent via the site-wide cookie banner. Full details of the cookies deployed, their purposes and how to manage your preferences are set out in our separate Cookie Policy, which is accessible from the footer of every page.

Processors, recipients and disclosures required by law

We engage carefully selected processors including website hosting providers, email delivery services and analytics platforms. These processors act only on our documented instructions and are bound by appropriate contracts. We may also disclose personal data to professional advisers, regulators or law-enforcement bodies where required by law or to protect our legal rights.

International transfers and the safeguards we apply

Some of our processors are located outside the United Kingdom. Where personal data is transferred to countries without an adequacy decision we rely on UK-approved standard contractual clauses together with additional technical and organisational measures to protect your information.

Retention periods and criteria for determining them

We keep personal data only for as long as necessary for the purposes described above. Enquiry records are retained for up to three years after the last meaningful contact; client records are kept for the duration of the contract plus six years to satisfy legal and accounting obligations; technical logs are deleted after twelve months. These periods may be extended only where required to resolve disputes or comply with statutory requirements.

Security measures and data-minimisation practices

We implement appropriate technical and organisational measures, including encryption in transit, access controls and regular security reviews, to protect personal data against unauthorised access, alteration or loss. We collect only the data that is strictly necessary for each purpose and encourage staff to apply the principle of data minimisation in all processing activities. No security measure can be guaranteed to be completely effective, and we therefore advise users to adopt their own prudent security practices.

Your data-protection rights

Under UK GDPR you have the right to access the personal data we hold about you, to request rectification or erasure, to restrict or object to processing, and to receive your data in a portable format. You may exercise these rights by contacting us at [email protected] or via the contact form on our Contacts page. We will respond within one month, or inform you if an extension is required.

Right to withdraw consent and to object to direct marketing or profiling

Where processing is based on consent you may withdraw that consent at any time by using the unsubscribe link in any marketing communication or by writing to us. You also have the right to object to processing for direct marketing purposes or to any automated profiling that produces legal or similarly significant effects. We do not currently engage in such profiling.

Right to complain to the supervisory authority

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and age restrictions

Our services and website are directed at professional clients and individuals aged eighteen or over. We do not knowingly collect personal data from children and will delete any such data discovered without undue delay.

Automated decision-making

We do not use automated decision-making or profiling that produces legal or other significant effects on individuals.

Changes to this policy

We review this Privacy Policy regularly and will publish any material changes on this page with a new last-updated date. Continued use of the site after such changes constitutes acceptance of the revised policy.